Privacy Policy

Active Hearing Center has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: https://activehearingcenter.com/. If at any time you find this privacy policy unacceptable, you must immediately leave this website.

Our Commitment to Your Privacy

We respect your privacy. Any information we collect from you, including your email address, will simply be used to send you the information you have requested. We will not give or sell your personal information to any unaffiliated third party. If you give us your email and permission to send more information, you may opt out of receiving any additional email messages at any time by unsubscribing from our email list.

Information We Collect

• Contact information (name, email address, phone number, mailing address)
• Demographic information (age, gender, location)
• Health-related information relevant to hearing care services
• IP addresses and browser information
• Communication preferences
• SMS contact information and consent records
• Website usage data

How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our hearing healthcare services
• To respond to your inquiries and fulfill your requests
• To send administrative information, such as appointment reminders
• To personalize your experience on our website
• To conduct business analytics and improve our operations
• To comply with legal obligations

SMS Communications and Consent

SMS Consent and Phone Number Privacy

SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes. This information is used solely to communicate with you regarding your care at Active Hearing Center.

Types of SMS Messages

If you have provided consent to receive SMS messages, you may receive communications related to:

• Appointment reminders and confirmations
• Follow-up messages related to your visit or treatment
• Billing inquiries
• General practice updates relevant to your care

Required SMS Disclosure

"If you consent to receive SMS from Active Hearing Center, you agree to receive appointment reminders and communication SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit www.activehearingcenter.com to see our privacy policy and terms and conditions."

Message Terms

• Messaging frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.
• Standard message and data rates may apply depending on your carrier's pricing plan.
• To opt out at any time, reply STOP to any SMS message received.
• For assistance, reply HELP or visit www.activehearingcenter.com
• If SMS messages are not desired, leave the SMS consent checkbox unchecked on any form.

Opt-In Method

You may opt in to receive SMS messages by submitting an online form on our website.

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying "STOP" to any SMS message. You may also contact us directly to request removal from our messaging list.

Information Sharing Practices

Active Hearing Center will not sell, rent, or lease your personal information to any third party. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Security

Active Hearing Center has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction, or disclosure of your personally-identifying information.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete such information.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at any of our locations:

Active Hearing Center
Website: www.activehearingcenter.com

Hours of Operation: Monday – Friday: 8:00 AM – 4:00 PM | Saturday: By Appointment Only